FAQ

Our site represents the best you can find between the modern e-commerce sites and respects the highest security standards. Our payments travel exclusively on MERCURY PAYMENT safe circuit for VISA, MASTERCARD, MAESTRO (the same of your trusted bakery) and PAYPAL. All transactions costs are at our expense.

We ship worldwide from Italy.

We’ve chosen the best suppliers for raw materials and packaging, most of our products are MADE IN EUROPE.

You can order our products directly from your computer or smartphone, saving yourself the time to go to the store. Meanwhile, we prepare, package and ship your order, with the best couriers on the market. You will easily receive the package at your address.

On every order on wildtee.it over or the same as the following values, shipping will be free. This offer will be automatically applied during the paying process, for every suitable order. No promotionals codes are needed. This offer concerns only standard shipping not the express one. We have chosen the best couriers to guarantee you the best service at the lowest price. Our costs includes IVA and FUEL SURCHARGE. If you think you are not at home at the time of delivery, you can have the package delivered to the delivery point of our shippers closest to your home and collect it when it's convenient for you. Just write DELIVERY POINT in the order comments.

*For more distant destinations, major delivery times may occur

Very simple, you have 14 days since the arrival of the package to communicate us your intention of returning your order and 7 days to send us the products. More details: RETURNS.

Yes, you will receive an email with a link to the tracking as soon as your package is delivered to the courier.

However you want. VISA, MASTERCARD, MAESTRO and DINERS on SETEFI circuit, PAYPAL and AMERICAN EXPRESS on PAYPAL circuit. We also accept bank transfers and cash on delivery, which costs 6 more euros, due to the courier who takes charge of your payment

It’s not necessary, you can also pay as a guest user, but we suggest creating an account to check the status of your orders more easily.

Inform us immediately, before your order gets shipped

For changing address the courier asks us 5 euros for Italian addresses and 10 for the rest of the world

It’s very easy, take your own sizes with a measuring tape and compare them with ours sizes.

Yes of course, you can add our GIFT BOX, mark the specific box while placing the order.

In the best sport stores, here you can find the list of ours authorized dealers.

Here you can find all the information about it

We are sorry, but don’t worry, did you check the average shipping time? The tracking? If you still can’t find your package, contact us, and we’ll do our best to help you.

You can insert it while placing the order in specific box or gift it to a friend

We tried to take good photos, but you will realize yourself how beautiful and vivid they are as soon as you open the package.

From day one we are members of the 1% For The Planet association, we donate at least 1% of our sales to support environmental projects. In the last 3 years we have planted over 450 trees together with Selva Urbana.